Privacy Policy – Forge Cookware
Introduction
At Forge Cookware, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and how we safeguard your information when you visit or make a purchase on our website.
Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Shipping and billing address
Payment information, processed securely by third-party providers
IP address and browser information
Order history and customer support communications
Any information you voluntarily provide to us
How We Collect Information
We collect personal information when you:
Place an order on our website
Create or access a customer account
Subscribe to emails or updates
Contact us by email or through our website
Browse our website using cookies or similar technologies
How We Use Your Information
Your personal information may be used to:
Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send updates or promotional emails, only if you have opted in
Comply with legal and regulatory obligations
Payment Information
All payments are processed securely through trusted third-party payment providers.
Forge Cookware does not store or have direct access to your full payment details.
Data Protection and Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
While we take data protection seriously, no method of transmission over the internet can be guaranteed to be completely secure.
Sharing of Information
We only share personal information when necessary to operate our business, including with:
Payment processing providers
Shipping and fulfilment partners
Email and marketing service providers
Legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
International Data Transfers
As an international business, your information may be processed and stored in countries outside your country of residence.
We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data, subject to legal requirements
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Cookies
Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes take effect once published on this page.
We encourage you to review this policy periodically.
Contact Information
Forge Cookware
Email: info@forge-cookware.com
